How to Measure Employee Engagement - Peoplecube

EmployeeEngagement is the most sought after topic among CEOs and CHROs globally. Google trends show that interest has gone up from virtually ‘No-Interest’ to reaching a peak of ‘100’.

Even with this enormous interest and many players, consultants in this market, still Organisations are struggling to understand what is engagement? How to measure it? And how to Augment it?

Many have confused it with Culture, though Engagement is one of the outcome elements of it. Engagement is the action on the ground. Its the sum of all interactions based on the understanding of values, ethos, norms, and strategy.

So how do we measure it?

One way is to read the contents of the emails, chats and other communiqué emanating from the individuals and using an NLP algorithm to note the Tone and Degree of negativity or positivity in interactions. This, of course, can help to determine the Degree (# of negative tones / total tones) but is still inconclusive considering many modern offices use slang and cuss words casually in day to day interactions. Additionally less number of emails or more does not indicate less or more engagement. Since most interactions happen within the sphere of work, feedback gets limited to the inner circle and does not present a picture of their opinion about the Management and other entities.

The second way, which is more incisive in capturing people data and analyzing it, is to conduct an Organisation Network Analysis and or Engagement Attribute Survey. This gives an immediate understanding of the nature of Engagement and how it impacts the business from achieving its objectives.

@PeopleCube.ai, Engagement is measured in tandem with Culture along with various parameters and attributes. Each of these attributes has a ‘statistical cor-relation’ of impact on the individual and the Organisation.

Based on the response, AI and predictive analytics tools help in identifying the right response and nudges to improve the existing engagement.

For further details on how we do it and a DEMO please visit www.peoplecube.ai.

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  Website : https://www.peoplecube.ai/
  Email : prahaladk@peoplecube.in