Culture
sets the environment in an organization and Engagement indicates how
employees interact at the workplace. But both Culture
and Engagement are dependent upon the Leadership which
defines them and sets the ball rolling. More often, a disengaged
workplace and a distraught Culture is a result of TOXIC leadership.
A leadership is TOXIC when:
- They
don’t ‘Walk the Talk’
- Are
Dishonest in their dealings -
- Are
Dictatorial in setting plans, targets, and processes
- Are
Non-transparent in their communication
- View
people as mere resources counted as numbers on a spreadsheet.
- Are
Taskmasters with no delegation or empowerment.
- Take the credit of the team’s success and crush them even at a hint of a
failure
- Individuals
avoid them and never reach out to them for any issues.
So how do we measure this Toxic Leadership and stem it before it becomes a pandemic infecting the whole organization.
One the way is to read the contents of the emails, chats and other communiqué emanating from the leading individuals and using a NLP algorithm to note the Tone and Degree of negativity in interactions. This, of course, can help to determine the Degree (# of negative tones / total tones) but is still inconclusive considering many modern offices use slang and cuss words casually in day to day interactions. Additionally, less number of emails or more does not indicate less or more communication. The second way, which is more incisive in capturing people's data and analyzing it, is to conduct a Organisation Network Analysis. This could involve the first step to some extent but also includes an additional attribute specific survey and personality analysis. This gives an immediate understanding of the nature of the Leadership and how it impacts the team from achieving its business objectives.
TOXIC leadership is septic which should be addressed and rectified before it becomes gangrene leading to amputation of employees and business groups. For further details on how we do it please visit www.peoplecube.ai
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