Global
Surveys have shown that 90% of the CHROs worldwide are now focused on
developing a data-driven HR. For this purpose, they are streamlining
their processes, reducing the workflow touchpoints, centralizing
data storage & reporting and being more humane in employee
relations. To facilitate they have invested in enterprise software
(or variants) to run the HR function end-to-end.
With
this available data, most of their analysis have yielded results to
develop over-the-top reports and dashboards. But the insights were
missing! This was because HR lacked data analytics capabilities and
how to correlate it to Business outcomes.
The
next phase was to analyze this collected data and Predict on possible
outcomes like Attrition.
Though
some success was met with, but it could not help the organization
holistically.
The
data collected was more transactional in nature, like, tenure,
education, a span of control, promotions, salary hikes, bands, etc and
completely lacked the ‘Human’ aspects.
As
a compliance most companies also conducted Annual Surveys but never
realized the potential or could not translate it to improve the
prevailing circumstances.
In the last 5-6 years, CHROs and the HR fraternity realized that they
cannot solve a Business problem with HR data. They needed Business
Data to solve business problems.
Most
Business problems are related to some of the other asset/investment
i.e. Capital, Inventory, Promotions, Equipment, etc. The most
important asset People, though, was never part of the Strategic
discourse.
Since
People as an Asset drive the other assets it’s important to tackle
this before tackling others.
But
People as an Asset cannot be measured with mundane transaction data,
rather we need to look at what impacts this ‘Emotional Entity’.
Hence
it becomes imperative to capture information that is People Oriented
and not just concerned with their transactions. E.g. How does the
Manager treat an Employee, Does the Management ‘Walk the Talk’
etc.
Research
has shown, statistically, these attributes impact people more than
their next salary hike or training session.
Armed
with this ‘People’ information, Organisations can now predict how
they can proactively act on Attrition, Productivity, Customer
Satisfaction, Revenue, Innovation etc business issues.
Right
Implementation of People Analytics has resulted in
- 3X earnings per share
- 22 percent higher profitability,
- 21 percent higher productivity,
- 10 percent higher customer engagement,
- 25 percent to 65 percent lower turnover,
- 37 percent lower absenteeism,
- 28 percent lower shrinkage (theft), and
- 48 percent of fewer staff safety incidents.
Finally,
embracing People Analytics
at the earliest will facilitate the organisation to seamlessly move into
the new era of the Future of Work!
Contact PeopleCube:
+91- 8618208345 for
India,
1
(424) 335–8777 for USA
and
+61 406 537 297 for Canberra, Australia
Website
: https://www.peoplecube.ai/
Email
: prahaladk@peoplecube.in
Employee Engagement Software
ReplyDeleteReally very nice blog information for this one and more technical skills are improve,i like that kind of post.
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